General Function: There were some issues at first with the camera recording in 4k, then i discovered my SD card was u1 not u3, a u3 SD card fixed the issue, keep that in mind 4K uses a ton of bandwidth.
Lastly their support PDF’s do not have OCR making them impossible to search. A support section with FAQ’s would be a nice addition as well. There are a few improvements that would be nice, one is to include is links to updated firmware to their cameras on their website, naturally anyone looking for software updates goes to the website and searches for them there it seems more logical than emailing them to everyone who has an issue. Once we established my first camera was faulty they quickly sent me a replacement they seem to really care that customers receive a quality product. (were now 36 emails in and they are still replying in a timely manner). I also wanted to include some information received via e-mail, this information is not available on their website or Amazon, it was labeled “warning tips”.Ĭustomer Support: It was a little rocky at first, it took some time to break the language barrier and for them to realize my problems, since then I had no issues with contacting them they usually replied to email within 24 hours. Storage: 8 – 128GB micro SD card support(128GBMax) require Class 10+
Lens: 170☊+ high resolution wide-angle lens with Seven-layer glass F/1.8 large aperture and Sony IMX377 Sensorīattery: Two Removable 3.7V 1350mAh Li-ion batteris Waterproof Case Image Resolution: 20MP, 16MP, 12MP, 5MP, 3MP Here are some specs directly from Crosstour.
After flashing the new firmware be sure to go into the settings and set defaults or else it causes funny issues like webcam function not working. To flash the firmware simply copy all of the files inside the folder onto the microSD card, insert it into the camera and then power it on, a blue light will apear and flash some eventually the camera will come on all by itself do not take out the battery or mess with it while this process is taking place. Before we get started, here is an updated firmware I received from Crosstour to enable the menu item “beep” that turns off the beep sound every time you press a button.
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